Open to opportunities

Jones chris

@joneschris

IT Support and Network Engineer with 4+ years optimizing operations and systems, and also a Human Resources professional

Nigeria

Message

What I'm looking for

I’m looking for a role where I can combine IT support and network operations to keep systems stable, improve service delivery, and collaborate across teams to solve problems quickly and reliably.

I’m a results-driven IT support and network support professional with 4+ years of experience supporting enterprise systems, networks, and day-to-day operations. I combine practical technical troubleshooting with process improvement so teams can move faster with fewer disruptions.

In IT and network roles, I’ve designed and optimized network infrastructure, configured and commissioned routers, switches, and microwave radios, and resolved network incidents to improve service availability. I’m comfortable delivering end-user help desk support, managing backups and recovery, and handling issues across Windows operating systems and internet/email support.

Alongside technical work, I support business needs through HR operations—assisting with recruitment and onboarding, maintaining confidential employee records, coordinating leave and attendance, and producing HR reporting. I also bring project coordination and documentation discipline from junior project and application support experience, collaborating across cross-functional teams to deliver reliable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Officer

Current

RECORE (WACOT Administration Limited)

Jan 2026 - Present (6 months)

Supported recruitment, onboarding, and maintenance of accurate employee records, including coordinating attendance and leave administration. Produced HR documentation and reporting while collaborating with department managers to improve workforce operations.

Onboarding Employee records management HR Documentation Performance Management Leave Management HR Reporting Confidentiality Microsoft Office Jira Confluence

IPRAN Engineer

Huawei/Airtel Nigeria

Jan 2024 - Jan 2025 (1 year)

Designed, configured, and optimized IPRAN network infrastructure, including routers, switches, and microwave radios. Resolved network incidents to improve service availability and reliability.

Network Administration Network Troubleshooting Microwave Radio Configuration

IT Support Officer

Starlight Management Consultancy

Nov 2022 - Sep 2023 (10 months)

Provided end-user technical support by troubleshooting hardware and software issues and supporting internet and email. Managed backup and recovery processes and supported database-related activities.

Backup & Recovery Database Management Customer Support

Customer Project Manager

ALX

Jan 2022 - Mar 2023 (1 year 2 months)

Coordinated project deliverables and tracked documentation related to payroll and leave. Supported project planning and reporting through documentation and status updates.

Project Coordination Documentation And Reporting Tracking Payroll Leave Documentation Team Collaboration Time Management Customer Service

Network Analyst / IT Support

Lafarge Africa

Jan 2022 - Jan 2023 (1 year)

Maintained IT systems and user accounts while supporting payroll-related systems and employee records. Provided operational support and troubleshooting to ensure continuity of user services.

IT Systems & User Account Management IT Support Payroll Systems Support Problem Solving Analytical Thinking Communication Skills Team Collaboration Customer Service

Application Support / Junior PM

EZY-Chigo Consulting

Jan 2019 - Jan 2021 (2 years)

Supported office administration and HR processes, including database administration and social media management. Assisted with application support and junior project management tasks.

Application Support Office Administration HR Processes Database Management Social Media Multitasking Critical Thinking