I'm seeking a remote Customer Support, Customer care, Customer Experience, or Client Services role with a growth-oriented organization where I can resolve customer issues, strengthen relationships, and continue developing my skills.
Looking for a job
Oritsejolomisan Owamigbemi
@jolomi
I support customers across phone, email, WhatsApp, and chat, resolving issues and strengthening client relationships.
NigeriaWhat I'm looking for
I've supported customers at BSS Fitness Center, Alpha Interactive Tech Hub, and Freedom Breed International, serving as a responsive first point of contact for enquiries, subscriptions, payments, and service concerns.
Across phone, email, WhatsApp, and chat, I've followed up on complaints, provided technical troubleshooting, maintained customer records, and helped move outstanding issues toward timely resolution. I also identify customer needs, recommend complementary products where appropriate, and build positive relationships through empathetic communication.
My background in Economics, Customer Care, Business Intelligence, CRM, and Digital Marketing supports a customer-focused approach to problem-solving and continuous improvement.
Experience
Work history, roles, and key accomplishments
BC
Client Service Officer
BSS Fitness Center
Apr 2024 - Nov 2024 (7 months)
Served as the first point of contact for customers and members, providing professional assistance and responding to service enquiries. Followed up with members regarding subscription renewals and payment deadlines, and assisted with payment processes.
Education
Degrees, certifications, and relevant coursework
International college of safety and management professionals
Customer relationship manager, Customer relationship management
2024 - 2024
University of Benin
Bachelor's Degree, Economics
Bachelor's degree in Economics from the University of Benin, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
Customer SupportCustomer ServiceClient RelationsComplaint ResolutionFollow upCustomer RetentionCustomer SatisfactionTechnical TroubleshootingCross SellingPayment SupportPhone SupportEmail SupportLive ChatWritten CommunicationVerbal CommunicationActive ListeningEmpathyConflict ResolutionAdministrative SupportRecord keepingResearchDocumentationTime ManagementOrganizationProblem SolvingBusiness IntelligenceCRMDigital MarketingCopywritingWhatsAppAttentive
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