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John Cook

@johnthewordsmith

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Sr. Technical Writer | Ex-IBM | FrameMaker Expert | SME Whisperer | #johnthewordsmith

United States

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What I'm looking for

A highly accomplished and detail-oriented TECHNICAL WRITER writing and editing medical device documentation.

Creates documentation for various internal and external users, including Instructions For Use (IFU) and product labeling. Experienced with both Waterfall and Agile methodologies.

Experienced SENIOR TECHNICAL WRITER with a demonstrated history of working in the hospital & health care industry specializing in medical devices for over 20 years as a writer and editor.

Skilled in Single Sourcing, FrameMaker, Help Authoring, Medical Devices, Technical Documentation, all manner of Instructions For Use, Installation Instructions, and Release Notes.

Strong media and communication professional.

Especially talented as a liaison between Subject Matter Experts and end-users, and I never throw my SMEs under the bus. Like Will Rogers, I've "never met a man I didn't like," and I've never missed a deadline.

Experience

Work history, roles, and key accomplishments

Senior Technical Writer

Merative

Aug 2022 - Aug 2023 (1 year)

Created new documentation suites for cognitive AI solutions: Liver, Prostate, and Breast. Collaborated with leadership and internal and external stakeholders (e.g., development, QA / RA, implementation, support, training) for Merge Imaging division.

• Accountable for Radiology Imaging System (RIS), Merge Unity PACS, and Watson Health Imaging Analytics documentation suites.

Technical Writing Technical Editing Microsoft Office 365 Jira Confluence Adobe Acrobat Agile

Information Developer

IBM

Feb 2016 - Aug 2022 (6 years 6 months)

Developed Merge Dashboards, Merge Documents Management (MDM), and Merge Financials documentation suites.

• Created and edited user guides, system administration guides, installation and upgrade instructions, and release notes utilizing Adobe FrameMaker. Collaborated with interdisciplinary team members within the Merge Imaging division to accomplish project goals and objectives.

Technical Writing Technical Editing Adobe Acrobat Jira Confluence Agile Microsoft Office 365

Senior Technical Writer

Merge Healthcare

Jun 2010 - Feb 2016 (5 years 8 months)

Managed and oversaw the documentation suites for Merge Dashboards, Merge Documents Management (MDM), and Merge Financials.
• Utilized Adobe FrameMaker to generate and refine user guides, system administration guides, installation and upgrade instructions, and release notes