At HealthPartners, I design learning solutions for CMS, DHS, and federal healthcare program operations, translating complex requirements into clear training. I led the development and implementation of Medicare Prescription Payment Plan (M3P) training through launch.
I redesigned onboarding with simulation-based learning and interactive content, decreasing new-hire integration time by 20% within three months. Using Articulate Rise and Adobe Captivate, I developed eLearning and simulations that reduced training delivery time by 30% within six months.
On my HealthPartners Power Automate project, I designed more than 110 workflows, saving over 40 hours of weekly productivity. I also administer LMS content and maintain SharePoint sites with more than 900 department documents.
Previously, at REVTRAK, I created presentations, eLearning modules, interactive courses, and training videos. At VANGUARD CAR RENTAL / EHI HOLDINGS, I led training design, coaching, and onboarding initiatives, training more than 200 employees.
