Rachel Belgum
@rachelbelgum
Instructional designer crafting engaging, measurable learning experiences for mission-driven teams.
What I'm looking for
I am an innovative, results-driven instructional designer with a focus on creating meaningful, engaging learning experiences that drive behavior change and measurable outcomes. I blend creativity with strategic thinking to design modern, accessible solutions across digital and in-person platforms.
My background is rooted in the health and wellness space, where I've developed interactive modules, walkthroughs, and demonstration videos using tools like Articulate Storyline, Adobe Creative Cloud, and LMS platforms including Oracle and Docebo. I emphasize accessibility, visual design, and storytelling to produce memorable learning journeys.
I have led initiatives such as pioneering an AI voice library to reduce costs and accelerate content deployment, collaborated closely with SMEs and stakeholders to meet organizational goals, and delivered training and enablement that improved learner performance.
Experience
Work history, roles, and key accomplishments
Instructional Designer
Massage Envy
Jan 2021 - Present (5 years 1 month)
Designs high-impact, multimedia training experiences for in-person and virtual platforms, incorporating interactive elements and gamification; pioneered an AI voice library that reduced costs and accelerated audio production and deployment.
Enablement & Training Specialist
Mindbody
Jan 2018 - Jan 2021 (3 years)
Created and delivered product and technical e-learning curricula and live/virtual trainings using Articulate Storyline, Camtasia, and Adobe CC to improve learner performance and support continuous learning.
Senior Customer Support Specialist
Booker
Jan 2016 - Jan 2018 (2 years)
Provided technical customer support and case management, implemented best practices to reduce errors, and led support efforts resulting in promotion to technical case manager.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology from Arizona State University.
Availability
Location
Authorized to work in
Job categories
Skills
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