Jazmine Reynolds

As a Senior Instructional Designer, I developed innovative eLearning courses and blended learning solutions, boosting learner engagement by 25%. I implemented feedback loops with SMEs, improving training relevancy scores by 26%. My role involved creating interactive content using Articulate Storyline and Camtasia, evaluating training effectiveness, and optimizing processes for improved organizatio

In my role as Lead Instructional Designer, I collaborated with SMEs to design technical training in Articulate Rise, enhancing knowledge retention through interactive modules. I developed monthly instructor-led sessions and eLearning content, leading to a 20% increase in participant feedback scores. I managed instructional design projects from conception to delivery, ensuring alignment with organi

As an Instructional Designer at Ernst & Young, I identified learning objectives and assessed performance outcomes by consulting with SMEs. I managed the development of instructional materials, transforming technical information into engaging instruction, which improved learner engagement and comprehension.

In my position as Learning Design Professional, I developed comprehensive onboarding programs for over 100 employees, enhancing training efficiency and team performance. I introduced SharePoint onboarding resources and eLearning modules, achieving a 25% increase in customer satisfaction and earning an employee award for exceptional dedication.

As a Learning Design Consultant, I enhanced eLearning by redesigning instructor-led materials into interactive courses, boosting learner engagement by 35%. I converted 120 Flash eLearning courses to HTML5, ensuring compatibility with modern devices and developed curriculum for executive leadership training.

As an EPIC Support Specialist, I provided technical support for healthcare professionals using Epic clinical modules, resolving an average of 35-40 support tickets weekly. I streamlined operations by understanding clinical workflows across departments, improving patient care efficiency and creating documentation that reduced repeat tickets by 17%.

Completed an Associate of Arts (A.A.) Degree in Computer & Information Sciences, focusing on foundational knowledge and skills in computer science and information technology.