James Gilliam
@jamesgilliam
Senior Instructional Designer driving scalable, data-driven enterprise learning solutions.
What I'm looking for
I am an award-winning Senior Instructional Designer with 20+ years delivering enterprise-wide learning solutions across healthcare, technology, government, and education. I specialize in scalable eLearning, LMS implementation, simulation-based training, and AI-enhanced learning to drive measurable performance outcomes.
I lead cross-functional teams to design ILT, VILT, and self-paced programs, conduct needs analyses and program evaluations, and apply data analytics to demonstrate ROI. I have orchestrated rapid virtual transitions, directed end-to-end video production, and established quality assurance and operational standards for learning initiatives.
My work has supported thousands of learners, earned multiple recognition awards, and includes successful LMS implementations and large-scale compliance and clinical training projects. I am committed to aligning learning strategies with organizational goals and mentoring teams to deliver high-impact learning experiences.
Experience
Work history, roles, and key accomplishments
Designed and implemented enterprise-wide learning strategies for 8+ laboratories, achieving 95%+ learner satisfaction and leading rapid virtualization of 6+ courses during COVID-19 while directing end-to-end video production to boost engagement.
eLearning Strategist & Consultant
Performance By Design LLC
Jan 2011 - Jan 2018 (7 years)
Led LMS selection, configuration, and implementation and designed eLearning strategies for K-12, corporate, and government clients, delivering simulation-based mobile training deployed across North American hospitals and large-scale compliance curricula.
Senior Instructional Designer
Cox Enterprises
Jan 2017 - Dec 2017 (11 months)
Designed an enterprise training ecosystem for an LMS migration, produced self-paced modules and job aids reaching 60,000+ employees, and identified HR mobile training requirements through comprehensive needs analysis.
Lead Senior Instructional Designer
Children's Healthcare of Atlanta
Jan 2007 - Dec 2016 (9 years 11 months)
Spearheaded enterprise eLearning strategy for 6,000+ employees and 1,500+ physicians, standardized training across 27 locations, and developed 50+ programs including EPIC EMR training that improved clinical training outcomes.
Educational Technology Specialist
Friendship-Edison Collegiate and Junior Academy
Jan 2004 - Dec 2006 (2 years 11 months)
Implemented technology-driven learning solutions for 3,500+ K-12 students, trained educators on technology integration, and led a robotics program to advance STEM education.
Developed eLearning and ILT for ERP/SAP implementations for major clients (BP, Merck), creating simulations and training materials to ensure compliance and operational efficiency.
Instructional Designer
Central Columbia High School
Jan 2003 - Dec 2004 (1 year 11 months)
Designed and launched the school's first technology Media Center and developed CBT and eLearning programs for 600+ students and faculty, delivering monthly training on technology integration.
Education
Degrees, certifications, and relevant coursework
Bloomsburg University of Pennsylvania
Master of Science, Instructional Technology
1999 - 2001
Earned a Master of Science from the Institute of Instructional Technology, focusing on instructional design, educational technology, and training methodologies.
Bloomsburg University of Pennsylvania
Bachelor of Science, Business Administration/Marketing
1993 - 1997
Completed a Bachelor of Science in Business Administration with a focus on Marketing, gaining foundational knowledge in business and marketing principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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