Looking for a job

John Rivera

@johnrivera

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Remote Customer Support/Data Entry specialist based in New York City.

United States

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What I'm looking for

Currently seeking remote opportunities in Customer Support, administrative assistance, and data entry.

I am an experienced worker adept in Customer support and Data entry, seeking remote work. I am passionate about delivering top-notch service, resolving issues, and ensuring customer satisfaction. I am Detail-oriented and highly organized. With 4 years of experience delivering exceptional customer support and ensuring accurate and efficient data entry, both remotely and on site, and over 9 years of Customer service experience, I am confident in my ability to ensure an amazing experience for all clients, ensure that all data is organized, and I look forward to contributing to company growth.

Experience

Work history, roles, and key accomplishments

Studio Stagehand

Peloton

Mar 2023 - Nov 2023 (8 months)

I joined Peloton Studios Nyc as a studio stagehand, where my main responsibilities were to maintain communcation with all departments, enter data pertaining to inventory and events, handle upkeep of studios for live classes, and assist clients by resolving issues and providing them with an excellent experience.

Slack Google Workspace Microsoft Office ADP ADP Workforce Communication Written Communication Customer Support Customer Care Customer Service Data Entry

Meeting Support Specialist

forrest solutions

Mar 2022 - Mar 2023 (1 year)

I jointed Forrest Solutions as a Meeting support specialist, my primary duties were to assist clients and meeting lead with it support inquiries, room times, upkeep office spaces, provide support for corporate events, enter data pertaining to inventory, manage registration for large meetings, assist with catering, and gather evaluations post-event.

Data Entry Communication Written Communication IT Support Client Facing Client Success Client Services Customer Care Customer Facing Customer Success Customer Service Customer Support Event Data Slack Microsoft Office Google Workspace ADP Workforce Inventory Management

Data Entry/Customer Support

coexist gaming

Oct 2020 - Oct 2022 (2 years)

I interned at coexist gamehouse to assist with both remote and onsite customer support, handling member inquiries and resolving issues via phone and email, assisting in member registration process, managing data entry and data analysis, supporting members with IT concerning the gaming equipment (troubleshooting) managing projects such as upcoming event planning, booking talent, ordering inventory.