LBLamika Burnette
@lamikaburnette
Motivated remote customer support and administrative professional.
United StatesWhat I'm looking for
I am a motivated, detail-oriented remote customer support and administrative professional with eight years of experience supporting clients, managing data, and coordinating executive schedules. I consistently deliver high accuracy in data entry (up to 99%) and high customer satisfaction (95%), and I am experienced with CRM platforms, Microsoft Office, Google Workspace, and common remote collaboration tools.
I thrive in fast-paced, confidential environments, training new remote employees and producing reports and presentations that support business goals. I am seeking a remote role where I can contribute strong organizational, technical, and communication skills while working independently or as part of a distributed team.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Peir1Imports
Jan 2022 - Present (3 years 8 months)
Entered, verified, and updated high volumes of data with 99% accuracy while meeting daily deadlines and ensuring compliance with data privacy and security protocols.
Remote Customer Support Specialist
Rev.com
Jan 2019 - Dec 2021 (2 years 11 months)
Handled inbound and outbound customer inquiries via phone, chat, and email achieving a 95% satisfaction rate; documented interactions, resolved issues, and trained new remote employees on customer service protocols.
AMManaged executive schedules, coordinated virtual meetings and conferences, performed accurate data entry and document preparation, and created reports and presentations to ensure timely correspondence.
Education
Degrees, certifications, and relevant coursework
PSPenn Foster High School
GED, General Education Development
Earned a GED through Penn Foster High School in 2025, demonstrating completion of secondary education requirements.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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