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John Rey CabaJC
Open to opportunities

John Rey Caba

@johnreycaba

I support customers and maintain reliable IT systems for schools and global brands.

Philippines
Message

What I'm looking for

I'm seeking a role where I can challenge my potential, put my technical support, customer service, and administrative skills to good use, and grow my career exponentially.

I'm currently providing premium-tier customer support at TDCX for a global luxury wellness and lifestyle brand, assisting international customers through phone, chat, and email.

At Nord Anglia International School Manila, I maintained IT infrastructure, managed technical requests through ManageEngine Service Desk Plus, administered the Management Information System, and deployed devices and peripherals for school operations.

Previously, I served the City Government of Valenzuela as an EBEIS/Registrar and LIS Focal Person, maintaining student records, transcripts, grade worksheets, permanent records, and evaluations with data integrity and regulatory compliance.

My background also includes sales, inventory, dispatching, encoding, retail operations, and machine maintenance. I hold a Bachelor of Science in Information Technology and have completed training in CCNA network fundamentals, ITIL 4, and computer networking.

Experience

Work history, roles, and key accomplishments

NM

ICT Assistant

Nord Anglia International School Manila

Oct 2024 - Jul 2025 (9 months)

Maintained the school's IT infrastructure and directed financial billings for the department. Managed user technical requests and administered the Management Information System.

CV

EBEIS/Registrar

City Government of Valenzuela

Mar 2021 - Sep 2024 (3 years 6 months)

Maintained accurate institutional records and oversaw academic transcripts as the school's designated LIS Focal Person. Prepared and evaluated critical documents ensuring data integrity and regulatory compliance.

SI

Sales Representative

Salem Oceanic Industries

May 2019 - Jan 2021 (1 year 8 months)

Delivered excellent customer support and drove retail revenue by addressing client inquiries and resolving product issues. Managed the complete sales cycle from demonstration to final transaction.

SA

Stock Clerk / Checker

SM Appliance

Oct 2018 - Feb 2019 (4 months)

Assisted shoppers by providing product recommendations and locating items to drive sales. Managed retail inventory and visual merchandising by organizing displays and tracking stock levels.

MC

Machine Operator

Mayer Steel Pipes Corp.

Oct 2017 - Jan 2018 (3 months)

Performed routine maintenance checks on machinery, paying close attention to detail to ensure product quality and smooth operation.

PB

Inventory Checker, Dispatcher, Encoder

Pandayan Bookshop

Dec 2016 - Apr 2017 (4 months)

Managed inventory integrity by conducting stock audits and encoding logistics data. Handled dispatching by verifying orders and preparing shipments for timely distribution.

Education

Degrees, certifications, and relevant coursework

DA

Datamex College of St. Adeline

Bachelor of Science, Information Technology

2015 - 2019

Pursued a Bachelor of Science in Information Technology, gaining foundational knowledge in IT systems and applications.

CS

Canumay National High School

High School Diploma, General Studies

2009 - 2013

Completed secondary education, building a strong academic foundation.

RS

Rio Chico Elementary School

Elementary School Diploma, General Studies

2003 - 2009

Completed primary education, developing fundamental learning skills.

Tech stack

Software and tools used professionally

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