Open to opportunities

jeremia samarita

@jeremiasamarita

Message

Motivated computer science graduate delivering reliable tech support and data-focused administration.

Philippines

Message

What I'm looking for

I’m looking for an opportunity where I can apply my technical skills, expand my knowledge, and contribute to growth. I want a collaborative environment and meaningful work in customer support or tech troubleshooting.

I’m a highly motivated, enthusiastic self-starter with a strong foundation in programming and technology. I thrive in collaborative environments, bringing leadership qualities, excellent interpersonal skills, and a detail-oriented approach to every task.

Through my OJT and work experience, I’ve supported administrative systems with data handling and digital record management. I also assisted in inventory management and tracking office supplies and assets using manual logs and Excel, with a clear focus on accuracy and confidentiality.

Currently at Foundever Makati, I handle customer inquiries and reports for internet services and phone lines. I create and manage support tickets, perform root cause analysis, follow up after configurations, and troubleshoot to help restore service—while confidently providing Wi‑Fi and password access as needed.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Tech Support

Current

Foundever Makati

Jul 2025 - Present (10 months)

Handle customer inquiries and reports for internet and phone line service issues. Create and manage support tickets, perform root cause analysis, follow up on fixes, and provide Wi-Fi/password credentials with troubleshooting support.

Customer Support Technical Support Root Cause Analysis Troubleshooting Wi Fi Credential Provisioning Case Documentation

Assistant Registrar

Marinduque Midwest College

Dec 2024 - Jan 2025 (1 month)

Supported administrative operations by handling data and maintaining digital records as an Assistant Registrar. Focused on accurate documentation and recordkeeping to support registrar processes.

Administrative Support MS Word Excel Documentation Record keeping Confidentiality

Assistant Registrar Intern

Marinduque Midwest College

Jan 2024 - May 2024 (4 months)

Completed OJT as an Assistant Registrar Intern, supporting administrative systems, data handling, and digital record management. Assisted with accurate recordkeeping and documentation with a focus on confidentiality.

Data Management Record Management Excel Documentation Confidentiality Attention To Detail

Supply Office Intern

Gasan Municipality

Jan 2024 - May 2024 (4 months)

Provided internship support to the supply office by assisting with inventory management and tracking of office supplies and assets. Maintained manual logs and spreadsheet-based records, including filing and supporting documentation with accuracy and confidentiality.

Inventory Management Spreadsheets Confidentiality