Harmon Olvida
@harmonolvida
I support customers, drive sales, manage bookings, and annotate data across service and digital operations.
PhilippinesWhat I'm looking for
I've supported customer-facing operations across WNS Global Services, Afni, VXI PH, Concentrix, and TaskUs, handling bookings, sales, after-sales support, and content moderation.
At WNS Global Services, I worked as a Senior Booking Associate from December 2017 to September 2022, managing reservations, customer inquiries, schedules, and accurate booking records. I later worked in inside sales and customer sales at Afni, customer service at VXI PH, and as a Sales Advisor at Concentrix.
My experience also includes quality assurance at I-Print Labels and Packaging Corporation, stock clerk work at SM City Taytay, and data encoding at Raytech. I completed Computer System Technology studies and earned TESDA NCII training in Computer System Servicing.
More recently, I've worked freelance on data annotation, dropshipping sales, and e-commerce storefront activities. I bring practical experience in customer support, sales, data accuracy, digital-platform review, and computer systems support.
Experience
Work history, roles, and key accomplishments
Sale Drop Shipping
Freelance
Jun 2026 - Jul 2026 (1 month)
Managed an e-commerce storefront, sourced products, and drove online sales while third-party suppliers handled inventory and shipping.
Data Annotator
Freelance
May 2026 - Jun 2026 (1 month)
Labeled, tagged, and organized raw data such as text, images, audio, and video for Ginger/Roofing projects.
Monitored, reviewed, and filtered user-generated content across digital platforms to enforce community guidelines and platform policies.
Helped customers make purchasing decisions by offering product recommendations, answering questions, and guiding them through the sales process.
Customer Service, After Sales
VXI PH
May 2024 - Jun 2024 (1 month)
Provided after-sales support to customers, helping with issues, questions, and maintenance needs after purchase.
Promoted and sold products to customers, pitching them to potential buyers.
Managed reservations and coordinated bookings for clients, assisting with inquiries, confirming schedules, and ensuring accurate booking records.
Data Encoder
Raytech
Jun 2017 - Dec 2017 (6 months)
Entered, updated, and maintained information in computer systems or databases, ensuring data accuracy and proper organization for easy access and reporting.
Stock Clerk
SM City Taytay
Jan 2017 - Apr 2017 (3 months)
Responsible for receiving, organizing, and storing products, tracking inventory, restocking shelves, and ensuring proper labeling and arrangement.
Quality Assurance
I-Print Labels And Packaging Corporation
Jun 2016 - Dec 2016 (6 months)
Ensured products or services consistently meet defined standards and requirements by focusing on preventing defects through process improvement.
Education
Degrees, certifications, and relevant coursework
University of Rizal System - Binangonan
Bachelor of Science in Computer System Technology, Computer System Technology
Pursued a degree in Computer System Technology at the University of Rizal System - Binangonan.
TESDA
National Certificate II, Computer System Servicing
2016 - 2021
Earned a TESDA NCII in Computer System Servicing, covering installation, configuration, and maintenance of computer systems and networks.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Portfolio
bit.ly/487jkSyJob categories
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