Open to opportunities

John Lynel Ramos

@johnlynelramos

Message

Looking for an opportunity to showcase my current skills and learn new ones to be more productive.

Philippines

Message

What I'm looking for

I seek a role that values communication and offers growth opportunities.

I am looking for a company that I can provide my current skills and develop new ones. I have experience being a customer service representative, and can do edits at adobe photoshop, premiere, as well as canva.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Orchid Cybertech Services Inc.

Feb 2020 - Jan 2025 (4 years 11 months)

Managed customer inquiries regarding billing and payments, ensuring a high level of service through various communication channels. Promoted to Retention Specialist, addressing cancellation requests and improving customer retention through audits and reporting.

Customer Service Problem Solving Data Entry Communication Auditing Account Management Reporting Team Collaboration Conflict Resolution

On-the-job Trainee

Brigada News FM

Apr 2019 - May 2019 (1 month)

Supported media reporters during election coverage and designed official IDs for trainees. Assisted in community outreach programs, enhancing team collaboration and community engagement.

Media Design Community Outreach Team Collaboration

On-the-job Trainee

Sunstar People’s Courier

Apr 2019 - Apr 2019 (0 months)

Wrote articles for print and coordinated visual content. Conducted research and fact-checking to maintain high standards in news writing, collaborating with teammates on various projects.

Research Fact Checking Team Collaboration Content Coordination

On-the-job Trainee

ABS-CBN Southern Tagalog

Feb 2019 - Apr 2019 (2 months)

Engaged in news gathering and on-field reporting, contributing to event coverage in a fast-paced environment, enhancing skills in journalism and media production.

Field Reporting Journalism Communication