Chito Lopez

I am a committed customer service representative with experience in addressing client needs and resolving complaints. My journey in customer service began at Concentrix, where I honed my skills in providing tailored solutions to clients. I believe in prioritizing the customer's personal needs at every step of the process, ensuring a positive experience.

At Quantrics, I further developed my expertise as a Retention Specialist, working closely with clients to understand their concerns and deliver effective resolutions. My educational background in content moderation has equipped me with the ability to review and manage user-generated content, ensuring compliance with company standards. I am eager to leverage my skills in a challenging position that allows me to contribute to a company's success while continuing to grow professionally.