John Dwolf

Served as first point of contact for leads from cold traffic, preparing and educating them for meetings with closers. Managed over 200 dials per day and 3 hours of talk time, while assisting with weekly training sessions for other SDRs.

Top-performing SDR promoted to closer within first month. Helped scale team from 10 to 30+ members, onboarded and trained new SDRs, and managed a team of three SDRs to meet KPIs.

Managed the full sales cycle from discovery to closing, including pricing strategy and contract negotiations. Built client relationships, utilized CRM for pipeline tracking, and partnered with operations and carrier teams to ensure seamless logistics execution.

Converted inbound and outbound leads through personalized phone and email outreach, qualified prospects, and guided them through the leasing process. Used CRM tools to track leads and streamline workflows, improving close rates and tenant satisfaction.

Managed 100+ vehicle inventory and coordinated across departments to maintain listing accuracy. Generated and distributed qualified leads, conducted outbound calls, and closed vehicle sales as a designated closer.

Led closing operations and managed shift teams to maintain service quality. Handled customer issues and large phone-in orders, trained new team members, and oversaw bulk and special orders during high-volume periods.