Open to opportunities

Jason User

@jasonuser6

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Senior Project Manager driving enterprise SaaS and fintech transformations.

United States

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What I'm looking for

I am looking for senior delivery roles leading enterprise SaaS or fintech implementations, with strong governance, cross-functional leadership, and opportunities to apply AI-enabled delivery to improve outcomes.

I am a Senior Project Manager and strategic delivery leader with over a decade of experience driving enterprise SaaS, digital banking, and fintech implementations. I have led large-scale, API-first programs exceeding $1M ARR, coordinating cross-functional teams, multi-vendor integrations, and launch readiness for platforms supporting hundreds of thousands of users.

My strengths include disciplined financial governance, margin protection, and hybrid (Agile/Waterfall) delivery across complex environments. I have delivered core banking integrations, managed UAT and pilot efforts, and established standardized templates and playbooks adopted organization-wide.

I leverage AI-enabled workflows and agent-based tooling to accelerate risk analysis and executive decision-making, and I mentor junior PMs to strengthen delivery discipline and client outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager

Current

Alkami Technology

Mar 2022 - Present (3 years 10 months)

Led 12+ enterprise digital banking implementations (each >$1M ARR), managing up to three concurrent 9–12 month programs and teams of 30–40 to deliver API-first core banking integrations and launches supporting up to 150,000 active users.

Program Management Digital Banking API Integration Vendor Management UAT & Go Live

Senior Manager

Trintech

Sep 2021 - Mar 2022 (6 months)

Developed post-implementation roadmaps focused on adoption and ROI measurement and aligned implementation outcomes with contractual and enterprise objectives across product, sales, and delivery teams.

Customer Success ROI Measurement Change Management Program Delivery

Senior Consultant

Yardi Systems

Aug 2016 - Sep 2021 (5 years 1 month)

Managed large-scale SaaS implementations for enterprise property management clients, executing multi-phase rollouts across 50+ properties per engagement and delivering training that reduced post-go-live support demand.

SaaS Implementation Rollout Client Engagement Mentoring Change Control

Technical Account Manager

Yardi Systems

Sep 2014 - Aug 2016 (1 year 11 months)

Owned enterprise client technical issue resolution by coordinating engineering, support, and business stakeholders and translating complex technical issues into clear, actionable communications for non-technical audiences.

Technical Support Account Management Escalation Management Customer Retention