Johan Prabowo

Providing prompt assistance for players with game-related inquiries, technical issues, and account management for a AAA developer. Engaging with players via live chats to troubleshoot their problems and resolve disputes while ensuring seamless gameplay and player satisfaction.

Responsible for invoice generation, data entry, and verification of billing details. Communicated with various departments and clients regarding outstanding invoices and followed up on overdue payments.

Implemented SEO techniques, utilized CRM for marketing campaigns, and increased online engagement through social media. Created content calendars and secured funding for a business project through presentations.

Handled cash, upsold products to achieve sales targets, and provided customer-oriented services. Managed daily operations including product preparation and inventory.

Organized office documents and acted as the first point of contact for guests visiting the office, enhancing administrative efficiency.

Grade: 3.12

Graduated with a Bachelor of Communication Studies, specializing in Digital and Mass Communication. Completed a thesis on the differences in the quality of messages in the web series 'Ad Memilih Maju' by XL Axiata Tbk, focusing on perspectives from Communication Science and Civil Engineering students.