Fattoni Nugraha

I am a dedicated customer service professional with a year of experience in live chat, email, and phone support. My journey began after graduating with a Bachelor's Degree in History from Sanata Dharma University Yogyakarta, where I developed strong analytical and communication skills. I have a passion for helping others and ensuring they receive the support they need.

Throughout my career, I have worked with various companies, including Teleperformance Indonesia and Concentrix, where I honed my abilities in managing customer relationships and resolving issues efficiently. My role as a Customer Success Specialist allowed me to engage with customers actively, ensuring they had the tools and support necessary for a positive experience. I thrive in dynamic environments and am always eager to learn and adapt.