Geraldo Findean

I am a dedicated professional with a passion for enhancing customer experiences and fostering positive relationships. Currently, I work at Global Service Desk, BDx in Jakarta, where I leverage my exceptional interpersonal skills to deliver outstanding service and enhance client satisfaction. My ability to manage time efficiently allows me to complete all tasks within deadlines while maintaining a collaborative environment.

Previously, I served as a Customer Success Representative at FinAccel and Teleperformance, where I honed my analytical skills by addressing customer issues and providing effective solutions. My commitment to achieving high customer satisfaction rates has been a driving force in my career, and I take pride in training new employees to ensure they are equipped to handle various customer inquiries effectively. My educational background in System Information has further solidified my technical knowledge, enabling me to support database management and network systems.