Joe Gutierrez

I'm currently helping consumers at AUTOPAY explore tailored auto refinancing options, using 11 years of industry knowledge and a consultative sales approach to meet monthly goals and manage expectations.

At Caribou, I managed a remote team of 12 Loan Officers and increased monthly refinanced units from 1,105 to 2,185 while raising upsell attachments from 71% to 98%. Previously at Tresl, I led call center and sales teams of up to 40 agents, four supervisors, and a Quality Assurance representative, contributing to 55% sales growth during the COVID-19 pandemic.

I've also operated my own lawn care business, retaining 100% of a 10-client weekly portfolio through reliable service and proactive communication. My Navy experience included training sonar watch officers and evaluating tactical teams, reinforcing my focus on leadership, coaching, process discipline, and results.