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Nathaniel Drumming

@nathanieldrumming

I lead retail and consumer direct sales teams that grow revenue, improve retention, and strengthen strategic customer relationships.

United States

Message

What I'm looking for

I'm seeking commercial sales leadership opportunities in customer-focused, growth-oriented organizations where I can lead teams, build relationships, drive revenue, improve retention, and strengthen operational execution.

I've led revenue growth, customer retention, and sales operations across National Debt Relief, Guaranteed Rate, Freedom Mortgage, and AnnieMac Home Mortgage. At National Debt Relief, I achieved a 23% client conversion rate against an 11% company average and maintained 88% retention through consultative selling and proactive relationship management.

I've built and coached sales teams, developed partnerships and referral networks, and used KPI management to improve performance. At AnnieMac, I built a consumer-direct sales operation, led a team of 10, managed $35M–$60M in monthly closing volume, and generated more than $2M in additional securities clearance revenue.

Experience

Work history, roles, and key accomplishments

Current

Independent Mortgage Origination Broker

Current

Independent

Jan 2025 - Present (1 year 8 months)

Maintained active independent brokerage operations while expanding professional expertise in consultative sales, business development, and customer engagement strategies.

Consultative Sales Business Development Customer Engagement LinkedIn Sales Navigator AI Tools

Debt Manager – Co-Captain

National Debt Relief, LLC

Jan 2023 - Jan 2025 (2 years)

Conducted consultative sales engagements, managed high-volume client pipelines, and negotiated strategic financial settlements with creditors. Achieved a 23% client conversion rate versus the company average of 11% and maintained an 88% client retention rate.

Consultative Selling Pipeline Management Negotiation Customer Retention Data Analysis Cross Functional Collaboration Mentorship

Assistant Vice President (AVP) – Sales

Guaranteed Rate

Jan 2021 - Jan 2022 (1 year)

Led and coached a sales team focused on revenue growth, pipeline management, and customer retention. Exceeded monthly sales goals by 17% and increased client retention by 15%.

Sales Leadership Team Coaching Pipeline Management Customer Retention KPI Monitoring Business Development Cross Functional Collaboration

Production Team Lead

Freedom Mortgage

Jan 2019 - Jan 2021 (2 years)

Led a team of sales professionals, driving performance through coaching, mentorship, and sales process optimization. Increased team productivity by 25% and maintained an 84% application-to-submission conversion rate.

Sales Leadership Coaching Mentorship Process Optimization CRM Workflow Improvement Cross Functional Collaboration

Senior Team Lead

Freedom Mortgage

Jan 2016 - Jan 2019 (3 years)

Managed and developed a team of loan officers focused on sales performance, compliance standards, and customer service excellence. Led team to a 95% client satisfaction rate and recognized as the 2017 Top Retention Team.

Team Management Training Coaching Consultative Selling Quality Assurance Process Improvement

Inside Sales Manager

AnnieMac Home Mortgage

Jan 2012 - Jan 2016 (4 years)

Built and implemented a consumer-direct sales operation, supervised a team of 10 sales professionals, and managed high-volume sales operations with monthly closing volumes ranging from $35M–$60M. Recognized as Top Sales Team for three consecutive years.

Sales Management Team Leadership KPI Reporting Process Improvement Executive Partnership Capital Markets Collaboration