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Manuel NajeraMN
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Manuel Najera

@manuelnajera

Financial sales and lending operations manager driving revenue through credit structuring.

United States
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What I'm looking for

I’m looking for a role where I can structure consumer lending, improve approval rates, and drive revenue growth using data-driven decision making, CRM process optimization, and digital/AI-driven initiatives.

I’m a results-driven Financial Sales Professional with 10+ years of experience structuring consumer lending solutions, managing high-value client relationships, and driving revenue growth. I specialize in full-cycle B2B and B2C sales, credit analysis, and complex deal structuring, turning financial products into clear value propositions.

I structure and close consumer financing agreements by analyzing customer credit profiles to tailor loan solutions and improve lender approval rates. I also manage a loan portfolio of financial product sales—extended service contracts, GAP insurance, and secured financing through third-party lenders—so revenue stays consistently above dealership benchmarks.

I lead revenue growth with consultative selling and transparent communication of complex financial terms. Through objection handling, product positioning, and closing techniques, I’ve improved customer satisfaction scores by 20% and increased total sales volume by 15%, while building long-term client relationships that drive repeat business and referrals.

I translate complex business processes into actionable insights using data-driven decision making. I manage a high-volume inbound and outbound sales pipeline with CRM systems and digital tools, and I’m actively learning platforms like Salesforce CRM and HubSpot to support digital and AI-driven initiatives.

Experience

Work history, roles, and key accomplishments

SE
Current

Sales & Finance Manager

Subaru of Englewood

Dec 2013 - Present (12 years 6 months)

Structured and closed consumer financing agreements by analyzing customer credit profiles to tailor loan solutions and improve lender approval rates. Increased customer satisfaction by 20%, mentored the team to drive a 15% increase in total sales volume, and managed a high-volume CRM pipeline to improve close rates.

Education

Degrees, certifications, and relevant coursework

Berkeley College logoBC

Berkeley College

Bachelor of Business Administration, Business Administration

Grade: 3.8

Earned a Bachelor of Business Administration with a GPA of 3.8.

Tech stack

Software and tools used professionally

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