Tanika Haye
@tanikahaye
Customer-focused service professional with 4+ years delivering exceptional guest and retail experiences.
CanadaWhat I'm looking for
I am a dependable customer service professional with over four years of experience across hospitality, retail, and automotive service settings. I consistently provide polite, efficient support while maintaining high standards of cleanliness, organization, and presentation.
In retail and supervisory roles I supported day-to-day store operations, helped meet sales and KPI targets, handled transactions, and trained or supervised colleagues as a key holder and sales lead. In hospitality I prepared rooms, managed laundry and supplies, and delivered attentive guest service to ensure comfort and repeat business.
I bring strong communication, punctuality, Microsoft Office proficiency, and first aid/CPR certification. I am currently training as a Personal Support Worker and seek to leverage my interpersonal strengths in a dynamic customer-facing role.
Experience
Work history, roles, and key accomplishments
Housekeeper
Quality Inn
Aug 2024 - Present (1 year 1 month)
Clean and prepare guest rooms and common areas, restock supplies, launder linens, and maintain high cleanliness standards to ensure guest comfort since August 2024.
ALKey Holder / Sales Lead
Aldo
Sep 2022 - Jul 2023 (10 months)
Supported store manager in supervising staff, performed opening/closing duties, met sales and KPI targets, managed cash transactions, and handled shipping/receiving from Sep 2022 to Jul 2023.
Appointment Coordinator
Mississauga Hyundai
Nov 2021 - Sep 2022 (10 months)
Coordinated service appointments, managed customer communications and records, booked courtesy vehicles, and performed front-desk opening/closing duties from Nov 2021 to Sep 2022.
Housekeeper
Comfort Inn
Aug 2018 - Nov 2021 (3 years 3 months)
Maintained cleanliness of guest rooms and common areas, laundered and folded linens, restocked supplies, and prepared rooms promptly for guests between Aug 2018 and Nov 2021.
SEOperated POS, processed transactions and returns, provided product information and courteous client service, and performed gift wrapping from Oct 2017 to Jun 2018.
Education
Degrees, certifications, and relevant coursework
CCComputek College
Certificate, Personal Support
2024 -
Enrolled in the Personal Support Worker program at Computek College beginning August 2024.
Cardinal Leger Secondary School
Ontario Secondary School Diploma, Secondary Education
2010 - 2012
Attended Cardinal Leger Secondary School and completed secondary education, culminating in the Ontario Secondary School Diploma in June 2012.
St. Martin's Secondary School
High School Studies, Secondary Education
2008 - 2010
Attended St. Martin's Secondary School from 2008 to 2010 prior to transferring to Cardinal Leger Secondary School.
Availability
Location
CanadaAuthorized to work in
Job categories
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