renzie rose marigondon
@renzierosemarigondon
Dedicated customer service professional with strong organizational skills.
CanadaWhat I'm looking for
I am a committed customer service professional with a passion for creating positive experiences for clients. My experience spans various roles, including Housekeeping Supervisor and Banquet Server, where I have honed my ability to provide high-quality service under pressure. I thrive in dynamic environments and enjoy working collaboratively with teams to ensure customer satisfaction.
Throughout my career, I have demonstrated my ability to communicate effectively with both customers and colleagues. At Concentrix, I excelled as a Sales Chat Specialist, assisting customers with their inquiries and ensuring they found the right products to meet their needs. My organizational skills were further developed in my role as an HR & Admin Officer, where I managed recruitment processes and maintained employee records for over 300 staff members.
Experience
Work history, roles, and key accomplishments
Banquet Server
Delta Hotel Downtown Saskatoon
Nov 2022 - Present (2 years 10 months)
Provided excellent customer service to guests during banquet events. Communicated effectively with kitchen staff to ensure smooth service and event success.
Housekeeping Supervisor
Days Inn Saskatoon
Apr 2023 - Jul 2025 (2 years 3 months)
Responsible for maintaining cleanliness and order in guest rooms and common areas. Supervised housekeeping staff to ensure high standards of cleanliness and guest satisfaction.
Sales Chat Specialist
Concentrix
Jul 2019 - Oct 2022 (3 years 3 months)
Addressed customer pre-sales and checkout inquiries via chat, ensuring a positive customer experience. Assisted customers in selecting products that best met their needs and provided comprehensive solutions.
HR & Admin Officer/Asst. Bookkeeper
Camfind Phils. Inc
Mar 2016 - Feb 2019 (2 years 11 months)
Managed the recruitment and hiring process for over 300 staff, including interviews and onboarding. Handled payroll calculations, updated employee files, and processed new hire paperwork.
Image Analyst
Frugal Web Solutions
Mar 2015 - Mar 2016 (1 year)
Identified and tagged images using keywords based on specific guidelines. Tested and debugged web and mobile applications to ensure reliability and functionality.
Education
Degrees, certifications, and relevant coursework
St. Andrews Cleverland School
High School Diploma, General Studies
2006 - 2010
Completed secondary education at St. Andrews Cleverland School. Developed foundational academic skills and prepared for higher education.
St. Andrews Cleverland School
Elementary Education, General Studies
2000 - 2006
Attended elementary school at St. Andrews Cleverland School. Built fundamental learning abilities and social skills.
Informatics International College
BS: Information Technology, Information Technology
Studied Information Technology at Informatics International College. Gained foundational knowledge and skills in various aspects of IT.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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