Joan Kusienya
@joankusienya
Experienced executive assistant and data entry analyst with strong organizational skills.
What I'm looking for
I am an experienced executive assistant and data entry analyst with a strong background in organizational management and customer service. My proficiency in various project coordination tools and CRM systems has consistently improved productivity and optimized processes. I pride myself on being detail-oriented, leveraging my background in psychology to enhance my communication and interpersonal skills.
Throughout my career, I have successfully managed executive calendars, coordinated projects, and streamlined email management, resulting in significant reductions in scheduling conflicts and response times. My role at SG NewTech Inc. allowed me to lead a team of analysts, where I designed reporting systems that cut report generation time by 35% and achieved a remarkable 99.8% data entry accuracy.
I am passionate about fostering effective team communication and implementing collaborative tools that boost productivity. My commitment to excellence is reflected in my ability to enhance team performance and achieve high customer satisfaction rates. I am eager to bring my skills and experience to a dynamic organization that values innovation and teamwork.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Remote
Experienced executive assistant managing calendars, coordinating projects, and streamlining email management. Proficient in tools like Google Calendar, Asana, and HubSpot CRM, achieving significant improvements in scheduling efficiency and response times.
AI Data Curator
Freelance
Jan 2023 - Jan 2024 (1 year)
Established protocols for data labeling and annotation, ensuring high accuracy in transcriptions and data preprocessing for AI models. Demonstrated strong attention to detail and confidentiality.
Data Entry Specialist
SG NewTech Inc
Jan 2023 - Jan 2024 (1 year)
Designed reporting systems and managed large datasets, achieving high data entry accuracy and improving report generation times. Led a team of analysts to enhance productivity and streamline data collection processes.
People Management Analyst
Kenya Revenue Authority
Dec 2022 - Jan 2023 (1 month)
Supported office operations through digital record-keeping and performance data analysis. Coordinated team meetings and assisted with bookkeeping, contributing to improved operational metrics.
Mentorship Coordinator
Jeshurun Firm Foundation
Jul 2022 - Dec 2022 (5 months)
Promoted mental wellness through structured mentorship programs and organized events for teenagers. Managed logistics and trained facilitators, enhancing volunteer engagement and program effectiveness.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Arts, Psychology, Tourism
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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