Open to opportunities

JOACHIM KIOKO

@joachimkioko

Message

Revenue-focused Sales Development Representative driving high-volume outbound pipeline growth.

Kenya

Message

What I'm looking for

I seek a remote, quota-driven SDR/inside-sales role supporting U.S. markets where I can drive outbound pipeline, collaborate with closers, and grow into expanded sales responsibilities.

I am a results-driven Sales Development Representative with over four years of remote experience supporting U.S.-based companies and quota-driven sales teams.

I consistently execute high-volume outbound prospecting—averaging 99+ calls daily—and generate 10–25 qualified consultations weekly through disciplined follow-up and advanced objection-handling.

I maintain strict CRM and pipeline accuracy using Salesforce, Convoso, and other tools, collaborate closely with closers to optimize revenue, and sustain strong appointment show rates (70–85%).

I bring consultative communication, efficiency with power dialers, and a performance-oriented mindset focused on driving measurable pipeline and conversion improvements in fast-paced U.S. market environments.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Tarrytown Roofing Company

Jan 2023 - Jun 2025 (2 years 5 months)

Executed 99+ outbound prospecting calls daily across multiple U.S. markets, generating 10–25 qualified consultations per week and maintaining a 70–85% appointment show rate through structured follow-up and objection-handling.

Outbound Prospecting Lead Qualification Convoso Salesforce Pipeline Management Follow Up Systems Consultative Selling

Call Center Representative

My Derma Dreams

Mar 2021 - May 2022 (1 year 2 months)

Managed high-volume inbound call queues handling billing, product inquiries, and order resolution, resolving escalations and documenting interactions in CRM to support customer retention.

Inbound Support Escalations Customer Retention Billing Microsoft Office

Virtual Administrative Assistant

HD Flagpoles

Jun 2020 - Feb 2021 (8 months)

Provided multi-channel customer support, processed online orders, coordinated vendor logistics nationwide, and maintained e-commerce product listings and organized digital documentation.

Customer Support Order Processing Inventory Management Invoicing Google Workspace Docusign

Education

Degrees, certifications, and relevant coursework

Maseno University

Bachelor of Business Administration, Information Technology

Bachelor of Business Administration with a focus on Information Technology; studied business administration principles and IT applications relevant to organizational operations.