Joach Camille

I am an IT and security-focused professional with hands-on experience supporting Dell ProSupport clients as a Senior Technician, and practical training in Information Security from the University of South Florida. I consistently met performance goals while troubleshooting hardware, BIOS, imaging, and basic networking issues using phone and remote tools.

I have provided direct-care support as a Behavioral Health Technician, following treatment plans, using de-escalation techniques, and assisting with daily living activities while maintaining privacy and ethical standards. I bring calm, structured crisis management skills to fast-paced environments.

As a Security Supervisor, I conducted surveillance, responded to emergencies, enforced safety protocols, and performed incident investigations and reporting—skills that complement my technical troubleshooting and documentation strengths. I coordinate diagnostics, part replacements, and service dispatches while verifying warranties and escalating appropriately.

I am an active student leader, serving as Secretary and Vice President for a campus organization, where I managed communications, events, and collaboration with university and community partners. I focus on combining technical support, cybersecurity fundamentals, and people-centered safety to deliver reliable service and continuous improvement.