Looking for a job

Júlia Raventós

@jliaravents

Message

Business Development Specialist at LIVT building client relationships and generating leads across channels.

Spain

Message

At LIVT, I generate leads through cold calling, email campaigns, social media outreach, networking events, and referrals. I also build and maintain client relationships, using CRM software to track customer data and interactions.

At Telefonica, I supported cross-functional projects to improve employee experience and organizational performance. I analyzed FPSICO 4.1 survey data covering 1,000 employees, contributing insights that informed decisions and resulted in three quality-of-life improvements.

At Nike, I gathered customer feedback and was recognized as MVP of the Year. I also acted as Manager in their absence, helping daily operations run smoothly with zero incidents.

Experience

Work history, roles, and key accomplishments

Current

Business Development Specialist

Current

LIVT

Jul 2025 - Present (1 year 2 months)

Generates leads through cold calling, email campaigns, social media outreach, networking events, and referrals. Builds and maintains strong client relationships and uses CRM software to track customer data and interactions.

Lead Generation Cold Calling Email Campaigns Social Media Outreach Networking Referrals Customer Relationship Management CRM

Human Resources Intern

Telefonica

Nov 2024 - Apr 2025 (5 months)

Supported cross-functional projects improving employee experience for 3,000 workers in a multinational environment. Analyzed FPSICO 4.1 survey data from 1,000 employees, identifying patterns that led to three quality-of-life improvements.

Data Analysis Survey Analysis Stakeholder Management Focus Groups Internal Audit Risk Mitigation Human Resources Employee Experience

Retail Sales Associate

Nike

May 2021 - Jan 2024 (2 years 8 months)

Recognized as MVP of the Year for strong performance and commercial attitude within an organization of 100 people. Engaged daily with customers, gathering real-time feedback to improve service, and acted as Manager in their absence, ensuring smooth operations with zero incidents.

Customer Service Sales Feedback Collection Team Coordination Communication Skills Retail Operations

Sales & Client Coordination

ITA Salud Mental

Jan 2020 - Jul 2021 (1 year 6 months)

Acted as first point of contact for clients, identifying needs and pain points through structured, empathetic conversations. Translated client needs into service solutions, managed follow-ups and scheduling, and maintained accurate client records, closing 95% of client calls.

Client Relations Needs Assessment Scheduling Record keeping Time Management Communication Skills