Tyler King
@tylerking2
I’m an implementation and client onboarding professional who turns requirements into scalable workflows, training, and QA improvements.
SpainWhat I'm looking for
I’m an implementation, client onboarding, and operations professional with 9 years of experience across financial services, insurance, client relations, and service-led customer support. I turn business needs, client requirements, and operational feedback into practical workflows, documentation, training routines, QA standards, and scalable process improvements—always with a strong focus on compliant client communication.
At Alliance Group International Limited, I’ve owned client intake, onboarding, qualification, follow-up, and internal handoff processes for regulated financial services operations. I designed and launched an inbound operating model after expansion into financial services, and I’ve led onboarding and enablement for a remote team of up to 5—coaching process steps, documentation standards, data quality expectations, and training follow-through while coordinating cross-functionally to move opportunities from enquiry to internal handoff.
Experience
Work history, roles, and key accomplishments
Senior Business Development Exec
Alliance Group International Limited
Jan 2018 - Present (8 years 5 months)
Owned regulated client intake and onboarding processes, designing workflows, scripts, templates, qualification guidance, and QA checks to improve handoff consistency. Launched an inbound operating model after 2022 expansion and led remote onboarding and enablement for up to 5 team members, translating stakeholder feedback into continuous process improvements.
Client Relations Executive
Alliance Group International Limited
Jan 2017 - Jan 2018 (1 year)
Managed inbound client communications and enquiries, coordinating meetings, documentation, handoffs, and follow-up actions for senior relationship teams. Supported client onboarding by organizing information, tracking next steps, and maintaining clear service-led communication throughout the engagement cycle.
Provided consultative customer support in a fast-paced retail environment by conducting needs analysis, explaining options clearly, and guiding confident product decisions. Maintained service standards and built long-term customer relationships through reliable product education and issue resolution.
Equipment Distribution
Cape Fear Valley Health System
Jan 2014 - Jan 2015 (1 year)
Supported hospital operations through equipment distribution, sterilisation processes, and infection-control procedures. Maintained strict compliance with safety, hygiene, and operational standards to ensure reliable equipment availability for clinical teams.
Education
Degrees, certifications, and relevant coursework
Tyler hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
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Skills
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