Open to opportunities

Jinyan Feng

@jinyanfeng

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Senior Business Analyst and Experience Designer blending tech, design, and product strategy.

Australia

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What I'm looking for

I seek client-facing roles where I can lead UX and product delivery, apply design thinking, run user research and workshops, and drive strategic, evidence-based product outcomes in agile teams.

I am a Senior Business Analyst and Experience Designer with a background in software engineering and interaction design, delivering strategic, evidence-based solutions across public sector, government, banking and manufacturing clients.

I excel at design thinking, user research, workshop facilitation and translating client needs into accessible, flexible product deliveries while collaborating closely with agile development teams.

My recent work includes leading delivery and UX design for large initiatives such as internal delivery platforms, ML/AI platform features, contract management upgrades and Web3 community products, with hands-on prototyping, user testing and iteration management.

Experience

Work history, roles, and key accomplishments

Current

Senior Experience Designer

Current

InfraBuild

Jul 2025 - Present (2 months)

Partnered to design a delivery platform that boosted internal user productivity across the delivery planning lifecycle and validated features through user testing and prototypes.

User Testing Wireframing Storyboarding UX Research Product & Design Prototyping Stakeholder Engagement Requirements Gathering

Current

Senior Experience Designer

Current

ThoughtWorks

Jan 2019 - Present (6 years 8 months)

Delivered UX and business analysis across public sector, banking, and manufacturing clients, driving design workshops and evidence-based solutions to improve product usability and delivery outcomes.

Design Thinking User Research Workshop Facilitation Interaction Design Agile Delivery Wireframing UX Strategy Stakeholder Management

Senior Experience Designer

Atlassian

Feb 2025 - May 2025 (3 months)

Collaborated with Atlassian and Amazon teams to design an ML/AI platform improving engineer and data scientist productivity across data design, deployment, and monitoring workflows.

Platform Design User Interviews Feature Design Wireframing Product delivery UX Research Cross Functional Collaboration

Senior Business Analyst

Daimler Group

Feb 2024 - Oct 2024 (8 months)

Upgraded Daimler China's contract management system using Microsoft low-code tools; consolidated subsidiary requirements into a common workflow and produced PRDs, design systems, and development plans.

Business Analysis Low Code System Design Prototyping Requirements Consolidation PRD文档撰写 Stakeholder Management

Senior Business Analyst

Hospital Authority

Dec 2021 - Jan 2024 (2 years 1 month)

Led CMS enhancements across Hong Kong hospitals to streamline ward inspections, consolidated research insights, redesigned IA, contributed 200+ illustrated icons, and guided MVP2–MVP3 delivery.

Information Architecture User Research Iconography

Senior Business Analyst

JRJR Group

May 2023 - Jun 2023 (1 month)

Served as BA/PM for a Web3 community education project for a precious metals trading platform, producing inception plans, user interviews, DAO/NFT integration concepts, and a two-year product roadmap.

Web3 DAO NFT Strategy Product Roadmapping Inception Planning User Research

Senior Business Analyst

China Merchants Bank

Feb 2023 - Apr 2023 (2 months)

Acted as BA and Agile Coach to develop an in-house KANBAN portal to replace Jira, advising on features, risks, dependencies, and coaching agile techniques to boost delivery velocity.

Agile Coach Kanban Delivery Acceleration Process Improvement

Business Analyst

Singapore Government

May 2019 - Aug 2021 (2 years 3 months)

Worked on Smart Nation projects including a form builder and government dashboard, creating user flows, design systems aligned to Gov Digital Service standards, and detailed wireframes to streamline licensing workflows.

User Research Forms Design Systems Information Architecture Wireframing Government UX Standards Cross Functional Collaboration Accessibility

Experience Designer Assistant

Monash University

Jan 2018 - Dec 2018 (11 months)

Designed a VR solution for Alzheimer's patients from research to prototype and testing, presenting outcomes at the Dementia Melbourne convention.

User Research Prototyping Interviewing Accessibility Workshop Facilitation

Education

Degrees, certifications, and relevant coursework

Monash University

Master of Design, Interaction Design

Activities and societies: Designer assistant in Health Labs; created a VR solution for Alzheimer patients; showcased work at Dementia Melbourne Convention.

Completed a Master of Design (Interaction Design) focusing on interaction design, user research, and prototyping with practical projects in VR and health contexts.

Dalian Jiaotong University

Software Engineering / Mechanical Engineering Automation

Activities and societies: Team leader for a safety app project showcased at Melbourne Design Week; facilitated workshops and led end-to-end design and testing.

Studied a double major covering Software Engineering and Mechanical Engineering Automation with coursework spanning software fundamentals and engineering principles.