Daniel User

Analysed volunteer lifecycle and internal processes to design HR strategy for UN Youth and developed an SROI model for The Lost Dogs' Home, delivering recommendations within 3-month pro bono projects that placed 2nd.

Mapped FCA process for NDIS, conducted user research and interviews, and designed an AI-assisted workflow prototype to reduce report-writing time and operational cost while retaining accountability.

Rebuilt a 1,000+ member database of 191 global trade offices to enable a 5-country networking event and informed the decision not to open a Melbourne branch.

Led end-to-end redesign of Product Detail Page and co-designed an affiliate programme MVP that drove 1,000 affiliate signups and IDR 3.7 billion in sales in one month; co-led company CX audit and mentored junior designers.

Designed print and digital branding assets for international clients, translating vague requirements into cohesive branding strategies and creative deliverables.

Grade: WAM 84.21

Activities and societies: Led SDG Dashboard prototype project, developed 5-year technology strategy, produced policy report with Tableau visualisations.

Completed a Master of Commerce with a focus on Digital Transformation, Strategy and Innovation, delivering SDG dashboard and technology strategy projects with user research and prototype development.

Grade: GPA 3.55/4.00

Completed a Bachelor of Design (Graphic Design) with coursework and projects in graphic and visual design; engaged in practical design assignments and collaborations.