Open to opportunities

Ben Adonis

@benadonis

Message

Senior Experience Designer - End to end Designer from Discovery to Delivery - Taking action

Australia

Message

What I'm looking for

I am looking for a role that values collaboration and innovation, where I can further develop my skills and contribute to impactful design solutions.

I am a Senior Experience Designer specialising in both product and service design, with expertise spanning the entire design process—from user research and ideation to prototyping, usability testing, UI, and final delivery. Beyond creating impactful design artifacts, I excel in guiding teams and facilitating collaboration to develop solutions that are desirable, viable, and feasible. I am adept at working independently, formulating strategic plans, and quickly getting projects off the ground.

Will provide portfolio link upon request.

📌 About Me

- 11 years as an Experience Designer working on a variety of roles within this space: UX/UI, Product and Service Design
- 3 years experience as a Front-end Developer
- Worked in large businesses in agile teams and in consultancy/agency with start-ups and scale-ups
- Keen interest in design systems, behaviour change, remote facilitation, product management and building empowered product teams
- Advocate for discovery
- I enjoy being on the tools and mentoring/coaching
- Currently building a React JS web app with AI (passion project) - www.replyo.io

I started my career doing front-end development and visual design at a few agencies I sat with an interaction designer who was creating user centred experiences which really intrigued me. I slowly started to do more UX work and eventually decided to go work for an innovation consultancy where I learnt the craft and foundations of a user centred approach — at this time I was working with large businesses and start-ups. I have now worked in-house at a number of large businesses and incubators working with product teams. Through both successes and failures, I have gained invaluable experiences for which I am truly grateful.

📌 Highlights

- Launch of a new banking product (Fintech)
- Profitable acquisition of a start-up following design strategy (Fintech)
- Migration of 5 systems into 1 following design strategy (Fintech)
- Customer onboarding research reaching executive level (Fintech)
- Creation of store employee and customer experience (Telco)
- Creation of UX learning and development sessions (Fintech)

Experience

Work history, roles, and key accomplishments

Current

Senior UX Designer

Current

Telstra

Sep 2023 - Present (1 year 9 months)

Leading the business customer experience for Telstra.com, identifying the UX roadmap for the Small Business channel, and running collaboration sessions with stakeholders. Responsible for creating wireframes and prototypes.

Wireframing Prototyping UX Design User Research

Senior Product Designer

NAB

Mar 2022 - Oct 2023 (1 year 7 months)

Led the design for a new business loan product called Flex-Flow Loan, shaping and validating features for the Debts & Servicing team. Conducted surveys and delivered work through the design process including research and usability testing.

Product Design User Research Usability Testing Prototyping Agile Methodologies

Senior Product Designer

ANZ

Jul 2021 - Apr 2022 (9 months)

Worked with the post home loan team to provide insights and design delivery, helped create a new design system, and delivered UX education sessions for different squads.

UX Design Design Systems Stakeholder Engagement Education Roadmap Development

Senior Experience Designer

MYOB

Sep 2018 - Jun 2021 (2 years 9 months)

Led design for the in-product onboarding experience, conducted A/B testing, and performed user research to discover initiatives for teams. Mentored junior designers and planned roadmaps with stakeholders.

Onboarding A B Testing User Research Mentoring Roadmap Planning