Wendy Andersen
@wendyandersen
Experienced UX Designer and AI Innovator transforming complex problems into streamlined assisted AI workflows.
AustraliaWhat I'm looking for
I’m an experienced UX Designer and AI Innovator with over 7 years across government, technology, and finance. I turn complex problems into streamlined solutions, consistently driving measurable improvements in user satisfaction, task completion, and delivery efficiency.
In recent roles at ASIC and DCJ, I’ve led end-to-end research and UI/prototype delivery, built UAT and WCAG 2.2 testing frameworks, and partnered on accessibility standards while leveraging AI to automate audits and workshops. I’m excited to apply my user-centered design, data-backed decision-making, and assisted AI workflow experience to help companies uplift and transform their systems.
Experience
Work history, roles, and key accomplishments
User Experience Designer
Australian Securities & Investments Commission (ASIC)
Oct 2024 - Present (1 year 9 months)
Spearheaded a UX research strategy mapping user behaviour into journey maps and accessibility artifacts, reducing design friction. Led end-to-end UI design and usability testing, collaborating on WCAG 2.2 standards and using AI to automate accessibility audits and workshops.
User Experience Analyst
Department of Communities and Justice (DCJ)
Jun 2023 - Oct 2024 (1 year 4 months)
Pioneered continuous UX research using AI-assisted synthesis to iterate on personas, artifacts, and enterprise journey maps. Built testing frameworks for UAT and WCAG 2.2 compliance and supported accessibility workshops, while also developing information architecture and content models.
User Experience Designer
Bluewater Control
Oct 2021 - Jun 2023 (1 year 8 months)
Directed UX research with B2B customers and partners, translating finance and telecom workflows into user pathways. Led prototyping, information architecture restructuring, and usability testing to improve stakeholder buy-in and reduce post-launch rework.
User Experience Researcher & Designer
Halo
Oct 2019 - Oct 2021 (2 years)
Designed longitudinal studies, user interviews, and surveys to capture behavioural patterns for a CMS portal. Championed a mixed-methods framework combining qualitative and quantitative data to drive product discovery and validation.
User Experience Researcher & Designer
Baxta Global
Oct 2019 - Oct 2021 (2 years)
Optimised navigation and content discoverability through information architecture validation, including card sorting and tree testing. Delivered clickable prototypes to improve user task completion rates during usability testing.
Freelance Graphic Design
Gypsy Wren Creative
Nov 2018 - Nov 2020 (2 years)
Provided end-to-end graphic design support for clients, managing relationships, design showcases, and feedback reviews. Produced business assets using Adobe Illustrator and Photoshop to match brand strategy and objectives.
User Tester
User Tester.com
Sep 2019 - Oct 2020 (1 year 1 month)
Conducted UX testing across mobile iOS, Android, and web platforms, analysing user interfaces for usability issues. Identified critical UX flaws and mapped emerging design patterns based on test findings.
Education
Degrees, certifications, and relevant coursework
La Trobe University
Bachelor of Psychology, Psychology
2009 - 2010
Completed a Bachelor of Psychology at La Trobe University (2009–2010).
RMIT University
User Experience Design
2019 -
Studied User Experience Design at RMIT University (2019 listed).
DataCamp
AI Engineering
2026 -
AI engineering training via DataCamp (2026 listed in the education details).
Availability
Location
AustraliaAuthorized to work in
Website
wendyandersen1.comJob categories
Skills
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