Open to opportunities

NYA 033 J’Havier Scale

@jhavierscale

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Aspiring professional with strong communication and leadership skills.

Jamaica

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What I'm looking for

I seek a role that allows me to utilize my skills while fostering professional growth.

I am an aspiring professional with a strong foundation in communication and personal skills, eager to contribute to an organization that values growth and development. My experience as a Debt Collections Agent at Coastal Capital Connections has equipped me with practical skills in customer relations and effective communication.

Having completed my education at Heart College of Innovation and Technology, I have gained knowledge in software programming and operations, as well as human resource management. My participation in co-curricular activities, such as the Jamaica Combined Cadet Force and high school debating society, has further honed my leadership and teamwork abilities.

Experience

Work history, roles, and key accomplishments

Debt Collections Agent

Coastal Capital Connections

Dec 2024 - Apr 2025 (4 months)

Worked as a Debt Collections Agent, utilizing communication and negotiation skills to recover outstanding debts while maintaining positive customer relations.

Debt Collection Communication Skills Negotiation Problem Solving Microsoft Excel Microsoft Word MySQL Python

Education

Degrees, certifications, and relevant coursework

Heart College of Innovation and Technology

NVQJ Level 3 Certificate, Software Programming and Operations

2022 - 2023

Activities and societies: Student Government Body (Assistant Secretary)

Completed Level 3 courses in Software Programming and Operations, Enhance Job Readiness, Managing Human Resource, and Manage Customer Relations.

Cornwall College

Secondary Examination Certificate, Secondary Education

2017 - 2022

Achieved Secondary Examination Certificate with subjects including Physical Education and Sport, Information Technology, English Language, Principles of Business, Mathematics, Human and Social Biology, and Social Studies.