jesula Alcy

Established and maintained relationships with stakeholders by providing guidance through healthcare services and product selection. Conducted detailed analysis of insurance claims to detect and prevent fraudulent activity, and compiled comprehensive reports from findings.

Delivered exceptional customer service by establishing and maintaining quality relationships, fulfilling needs, and ensuring customer retention. Acquired comprehensive knowledge of cruise products to effectively articulate features, benefits, and pricing, making informed recommendations.

Delivered a comprehensive range of mail and packages to residential and commercial addresses, ensuring accurate and timely distribution. Facilitated financial transactions, including the collection of COD payments and the sale of postal products such as stamps and money orders.

Managed department operations, ensuring adherence to inventory levels, pricing accuracy, merchandising quality, and labor efficiency in line with company benchmarks. Coordinated training and supervision of new associates, overseeing proper order processing, merchandise handling, and display construction.

Delivered exceptional customer service by efficiently operating cash registers and addressing customer inquiries. Managed merchandise, inventory levels, and store visual standards, ensuring accurate signage and appealing displays.

Completed a comprehensive program to become a certified Medical Assistant. Gained practical skills in patient care, phlebotomy, and electrocardiogram procedures.

Pursued an Associate's Degree in Nursing, focusing on foundational healthcare knowledge and patient care principles. Developed skills relevant to the nursing field.

Obtained a High School Diploma, completing the required curriculum for secondary education. Developed foundational academic skills across various subjects.