At Quantum Health, I lead daily operations for Patient Services Representatives, train and onboard new hires, and resolve escalated member concerns with a patient-centered approach.
Previously, I managed high-volume restaurant operations at MOD Pizza and Chicken Salad Chick, overseeing staffing, financial management, inventory, employee relations, and service improvement. I also supported district-wide operational and merchandising projects at Best Buy, coordinating inventory, training, staffing, and cross-functional execution.
