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Jessie MillerJM
Open to opportunities

Jessie Miller

@jessiemiller

Dedicated client specialist with a passion for youth empowerment.

United States
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What I'm looking for

I am looking for a role that allows me to empower others while utilizing my customer service and organizational skills.

As a Client Specialist with extensive experience in youth services and customer support, I have dedicated my career to empowering individuals through compassionate guidance and effective communication. My role at Derrick’s House allowed me to mentor adolescents, delivering therapeutic interventions that fostered personal growth and resilience. I take pride in maintaining detailed case documentation and managing challenging behaviors, ensuring a safe and structured environment for all.

In addition to my work in youth services, I am the owner of Jessie Mae’s Natural Ways, where I operate a successful herbal care business. This venture has honed my skills in product formulation, customer service, and online business management. I am committed to sustainability and quality craftsmanship, ensuring that every product I create meets high standards of excellence. My experience in managing budgets and resources has been instrumental in the success of my business.

Throughout my career, I have demonstrated strong organizational skills and a commitment to continuous learning. My time as a Client Specialist at Everise equipped me with the ability to resolve customer concerns with empathy and efficiency, ensuring compliance with regulations while delivering exceptional service. I am passionate about making a positive impact in the lives of others and am eager to bring my skills to a new opportunity.

Experience

Work history, roles, and key accomplishments

DH

Youth Service Specialist

Derrick's House

Sep 2022 - Oct 2024 (2 years 1 month)

Mentored and empowered youth through compassionate guidance and consistent support, fostering personal growth and self-esteem. Delivered therapeutic interventions to adolescents navigating emotional and behavioral challenges, promoting mental health and resilience.

EV

Client Specialist

Everise

Nov 2020 - Sep 2022 (1 year 10 months)

Maintained clear and timely communication with internal teams and external stakeholders to ensure accurate information sharing and seamless coordination. Resolved customer concerns with empathy and efficiency by actively listening, identifying root issues, and implementing effective solutions.

Education

Degrees, certifications, and relevant coursework

TA

The Herbal Academy

Herbalist Certification, Herbalism

Engaged in ongoing education and professional development courses in herbal training. Acquired knowledge and skills in herbalism.

BS

Beaver Dam High School

Diploma, General Studies

Completed high school education and received a diploma.

Tech stack

Software and tools used professionally

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Jessie Miller - Owner - Jessie Mae's Natural Ways | Himalayas