Open to opportunities

trish davis

@trishdavis

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Dedicated client services specialist with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated client services specialist with a strong background in customer service and problem-solving. My experience spans various roles, including co-owner of a cleaning business and fleet manager, where I honed my skills in client relations, invoicing, and team management. I thrive in environments where I can contribute to client satisfaction and operational efficiency.

Throughout my career, I have consistently demonstrated my ability to maintain solid working relationships with clients and employees alike. At AllsourcePPS, I served as the main point of contact for clients, ensuring timely resolution of issues and maintaining accurate records. My previous roles have equipped me with the skills to manage teams effectively, oversee operations, and deliver exceptional service.

My passion for helping others extends beyond my professional life; I founded a children’s theater company where I produced and directed multiple shows, fostering creativity and teamwork among young performers. I am committed to continuous improvement and look forward to bringing my enthusiasm and dedication to a new opportunity.

Experience

Work history, roles, and key accomplishments

Client Services Specialist

AllsourcePPS

Sep 2022 - Feb 2025 (2 years 5 months)

Served as the main point of contact for clients, troubleshooting issues and ensuring timely resolutions. Maintained accurate client records and developed strong relationships to enhance client retention and satisfaction.

Troubleshooting Customer Service Communication Problem Solving Time Management

Co-Owner

Liberty Cleaners, LLC

May 2021 - Jan 2025 (3 years 8 months)

Managed invoicing and customer inquiries for a cleaning business, ensuring a stable flow of clients through effective communication and customer service.

Invoicing Customer Service Communication Scheduling Time Management

Fleet Manager / DSC Manager

FreshOne

Nov 2017 - May 2020 (2 years 6 months)

Oversaw fleet operations and managed a team, ensuring efficient vehicle utilization and excellent customer service. Responsible for training staff and addressing customer needs.

Fleet Management Team Leadership Customer Service Training Communication Problem Solving

Assistant Manager

Champion for Children Foundation, Inc.

Jun 2013 - Jan 2017 (3 years 7 months)

Supervised employees and volunteers, improved store operations, and maintained inventory control while ensuring excellent customer service and conflict resolution.

Customer Service Inventory Management Conflict Resolution Sales Training

Owner/Producer/Director

Simple Acts United, LLC

Jul 2013 - May 2015 (1 year 10 months)

Founded and managed a children's theater company, producing and directing multiple shows while overseeing an afterschool program focused on the arts.

Event Management Budgeting Communication Leadership

Customer Service Representative

Agero, Inc

May 2010 - Dec 2012 (2 years 7 months)

Provided exceptional customer service for roadside assistance, resolving issues and ensuring customer satisfaction through effective communication and problem-solving.

Customer Service Conflict Resolution Communication Time Management Problem Solving