Angela Delvalle

Create and sell custom merchandise, manage customer service, ordering, budgeting, logistics, and social media promotion to drive repeat business.

Handled inbound technical and account support calls, created and closed detailed help-desk tickets, and resolved password, device, and software issues while maintaining high customer satisfaction and escalating urgent incidents.

Managed high-volume billing and account calls, handled credit card and fraud inquiries, followed identity-verification and compliance procedures, and resolved account disputes while maintaining strong satisfaction scores.

Supervised store staff, managed cash handling and inventory, trained employees, and ensured excellent customer service and daily operational execution.

Managed phone systems, filing, document preparation, data entry, and scheduling to support office staff and administrative operations.

Performed data entry, maintained inventory documentation, and supported administrative tasks to ensure accurate records and operational continuity.

Supervised K–5 children, assisted with homework and meals, managed activity transitions, and maintained a safe, structured environment.

Completed High School Diploma at John V. Lindsay Wildcat Charter School in 2010.

Completed coursework in Early Childhood Education without a conferred degree.