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Jessie Arias

@jessiearias

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Results-driven administrative support leader with operational and project management skills.

United States

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What I'm looking for

I am looking for a remote administrative, project coordinator, or specialist/associate role that allows me to implement my management and leadership skills within a results-driven team environment. Fostering growth opportunities.

Results-driven leader with over 15 years of established success in managing people, large-scale projects, and driving significant process improvements in fast-paced environments. Highly skilled in team and individual leadership, cross-functional team engagement, driving sustainable change and structure, and providing administrative support. Possessing strong strategic oversight in administering operational efficiency and reaching performance & revenue goals.

Experience

Work history, roles, and key accomplishments

Program Optimization Manager

DAVID’S BRIDAL Corp.

Jun 2024 - Nov 2024 (5 months)

Please see resume for details:
Led & managed complex marketing programs.
Organized the planning & execution of weekly retail promotions.
Managed marketing print with vendors & stayed within budget.
Converted program requirements into structured launch plans.
Directed large-scale retail marketing programs.

Inspections Manager

Cyprexx Services, LLC

Dec 2017 - Jun 2024 (6 years 6 months)

Please see resume for details:
Oversee & analyze volume, overhead & costs to optimize efficiency & revenue.
Collaborate with 3rd parties & contractors to heighten inspection quality & maintain SLAs/scorecards.
Initiate action & maintain workflow of many tasks via multiple client & vendor platforms.
Spearheaded & developed new processes & generated SOPs to proactively assist teams with efficiency.

Team Leadership Team Collaboration Teamwork Document Management Documentation Quality Improvement SharePoint Team Leader Vendor Relations Quality Control Quality Management Quality SOW Microsoft Office Team Management Vendor Management Quality Assurance SOP Development

REO Preservation Manager

Cyprexx Services, LLC

May 2013 - Dec 2017 (4 years 7 months)

Please see resume for details:
Led a team to exceed client SLAs, profit goals while controlling overhead costs & service quality to client specs.
Established quality control procedures resulting at 90% avg on client monthly scorecards.
Audited property services in full for risk & scope mgt. Analyze the work & resources that went into completing services to compliance within SOWs.

SOW Auditing Quality Assurance Quality Management KPIs Project Management SLA Management Microsoft Office Team Management Team Leadership Audit Management Risk Management Process Optimization Compliance Quality Control

Vendor Development & Compliance Manager

Cyprexx Services, LLC

Jan 2012 - May 2013 (1 year 4 months)

Please see resume for details:
Led team to assess the service quality of contractor services performed on bank properties. Fostered trust with vendors to facilitate success.
Worked closely with interdepartmental teams to assure quality in the field is consistent with the training provided.
Streamlined processes to improve productivity, efficiency and reduce overhead costs.

Vendor Risk Management Vendor Management Vendor Relations Quality Management Quality Control Audit Management Auditing Team Collaboration Team Management Teamwork Team Leadership Quality Assurance

Preservation & Winterization Coordinator

Cyprexx Services, LLC

Sep 2008 - Jan 2012 (3 years 4 months)

Please see resume for details:
Dispatched winterization orders nationwide. Ensured service was done within 10-day SLA. Reviewed quality of photos & documentation per SOWs.
Additionally, handling REO assets' securings, debris removal, lawn services, &/or repairs done within 7-day SLAs & maitained 30% profit.
Managed the performance & quality of vendors. Hired and trained as necessary.

Contractor Management SLA Management Quality Management SOPs Organizational Skills Communication Skills SLA Quality Assurance Team Collaboration Teamwork Quality Control

Executive Assistant & Promotions Manager

Marco & Son Wine Importing & Distribution Inc

May 2008 - Sep 2008 (4 months)

Please see resume for details:
Organized scheduling & planning for both personal & business matters.
Oversaw the local arrival & distribution of product & safeguarded the attendance of promoters to assigned locations for product sales.
Accommodated promoters’ by ensuring housing & income established. Verified paperwork for promoters.
Trained & guided promoters on expectations for assignments.