Open to opportunities

Michael Margossian

@michaelmargossian

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Strategic Sales and Revenue Operations leader driving data-backed growth.

United States

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What I'm looking for

I seek a senior revenue or sales operations role where I can lead CRM and BI initiatives, improve forecasting accuracy, and enable cross-functional teams with actionable analytics.

I am a Strategic Sales and Revenue Operations leader with 15+ years of experience optimizing performance across SaaS and cloud organizations. I specialize in translating CRM and BI investments into measurable revenue outcomes and operational efficiencies.

Throughout my career I led large Salesforce migrations, designed forecasting and quota-aligned KPIs, and built scalable BI ecosystems using tools such as Tableau and InsightSquared to deliver real-time dashboards and executive reporting.

I have a strong track record mentoring analysts, driving cross-functional alignment across Sales, Finance, Marketing, and Executive teams, and presenting data-driven insights to senior leadership and boards to inform go-to-market strategy.

I seek roles where I can continue to streamline revenue processes, implement scalable analytics platforms, and enable sales leaders with actionable intelligence that improves forecast accuracy and accelerates growth.

Experience

Work history, roles, and key accomplishments

Sr. Sales Operations Manager

Epsilon

Jan 2019 - Jan 2025 (6 years)

Led Salesforce migration and post-launch stabilization, delivered deal analytics and process optimizations that improved pipeline transparency and forecast accuracy, and drove adoption of InsightSquared BI for real-time sales reporting.

Salesforce Tableau Forecasting KPI Design Sales Analytics

Senior Sales Operations Analyst

Interactions

Jan 2017 - Jan 2019 (2 years)

Built real-time Salesforce and InsightSquared dashboards to assess pipeline velocity and forecast models, designed compensation plans and delivered bi-monthly Board presentations to inform strategic decisions.

Salesforce Forecasting Dashboarding Pipeline Analysis SQL

Operational Excellence Manager

Pega Systems

Jan 2016 - Jan 2017 (1 year)

Led analytics for training and enablement, delivering executive dashboards and program metrics (certifications, NPS, consumption) to drive optimization and strategic decision-making.

Analytics Dashboarding NPS Program Optimization

Business Analyst Operations Principal

EMC

Jan 2014 - Jan 2016 (2 years)

Produced quarterly sales reports and presentations for executives, managed aggregation of service provider data, and led partner programs and go-to-market project management for joint product launches.

Reporting Go To Market Partner Management Project Management Data Aggregation Sales Analysis

Sales Operations Analyst

LogMeIn

Jan 2012 - Jan 2013 (1 year)

Built bookings and forecasting reports used by senior management, developed compensation metrics for a 200+ person sales force, and delivered ad-hoc analyses to inform sales planning.

Forecasting Salesforce Bookings Reports Sales Metrics Data Modeling Excel

Business Solutions & Sales Support Analyst

EMC

Jan 2011 - Jan 2012 (1 year)

Led analysis and reporting for multi-million dollar programs, launched a $5M/year sales program, and project-managed a global sales initiative targeting top strategic accounts.

Program Analysis Forecasting Project Management Sales Strategy

Associate Research Analyst

IDC

Jan 2006 - Jan 2010 (4 years)

Managed and expanded a worldwide storage software tracker program, led market reconciliation and forecasting, and grew a subscription product to over $200K/year in revenue.

Market Research Forecasting Revenue Analysis Competitive Analysis Reporting

Technical Sales Support Analyst

EMC

Jan 2004 - Jan 2006 (2 years)

Created system configuration quotes and extensive forecasting tools to improve sales productivity and enable European managers to target qualified customers through market trend analysis.

Forecasting Sales Support Market Research Excel Pivot Tables Sales Enablement