Open to opportunities

Chelsey Garner

@chelseygarner

Message

Senior Salesforce Administrator delivering integrations, data governance, and automation for faster adoption.

United States

Message

What I'm looking for

I’m looking to own Salesforce administration end-to-end—integrations, data governance, and automation—while partnering with stakeholders to improve adoption through training and clear communication, and delivering measurable efficiency gains aligned to business priorities.

I’m an accomplished Salesforce Administrator with a strong blend of technical proficiency and leadership experience in Salesforce administration, system integrations, and data governance. I manage configuration changes, workflows, approval processes, and system health checks—while improving user adoption through ongoing training, weekly office hours, and clear stakeholder communication.

I’ve delivered measurable business impact by supervising data management policies and improving data quality through automation. At Lands’ End, vendor value proposition exercises increased utilization of ZoomInfo by 25%, LinkedIn Sales Navigator by 9%, and reduced Smartsheet license costs by 12%; I also enabled swift yet scaled growth from 15 to 150 users through governance planning and UAT coordination. Across roles from Salesforce System Analyst to Contracts Administrator, I’ve led risk assessments, supported integrations (including HubSpot), and optimized automations to cut API utilization by 12%.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Apps Admin

Current

Lands' End

Apr 2024 - Present (2 years 1 month)

Managed Salesforce configuration changes (workflows, approvals, system health checks) and led Sales Cloud integration projects aligned to delivery timelines. Improved user adoption and data quality through training and automated governance, increasing ZoomInfo and LinkedIn Sales Navigator utilization by 25% and 9% and reducing Smartsheet license costs by 12%.

Salesforce Administration Salesforce Integration Workflows Approval Processes Data Automation User Training ZoomInfo LinkedIn Sales Navigator

Salesforce System Administrator

Age of Learning

Mar 2022 - Dec 2023 (1 year 9 months)

Provisioned and onboarded new hires in the sales tech stack, managing user setup, roles/profiles, and enablement resources. Built CPQ dynamic pricing rules, improved Salesforce/HubSpot integration data quality and segmentation, and scaled from 15 to 150 users with governance planning and UAT signoffs.

Salesforce Administration Salesforce CPQ Dynamic Pricing HubSpot UAT coordination User Enablement Data Quality

Corporate Leadership Program

Stellantis

Jan 2021 - Mar 2022 (1 year 2 months)

Strengthened project management through dynamic cross-functional communication, delivering risk assessments and resource optimization. Partnered with leadership to mitigate strategic, operational, and reputational risks and contributed to internal audits focused on IT operations and vehicle development.

Project Management Cross Functional Stakeholder Management Risk Assessment Risk Mitigation Operational Risk Management

Salesforce System Analyst

Arizona State University

Sep 2019 - Jul 2020 (10 months)

Led an efficiency initiative identifying duplicate and disconnected automations, reducing API utilization by 12% across the organization. Managed Salesforce administration tasks (workflows, dashboards, data migrations) and provided post-implementation support through test scripts and validation.

Salesforce Administration Workflow Management Dashboards Data Migration Implementation Support

Contracts Administrator

Textron Aviation

Jan 2017 - Sep 2019 (2 years 8 months)

Coordinated UAT phases of Salesforce adoption in partnership with teams to ensure alignment with business strategy. Supported technical training for sales, customer support, and marketing teams to drive successful change initiatives.

Change Management Technical Training Sales Enablement Marketing Enablement