Open to opportunities

Jessica Pitre

@jessicapitre

Message

I streamline compliance-driven federal programs through operations strategy, analytics, and process improvement.

United States

Message

What I'm looking for

I'm looking to lead operations strategy and program improvement initiatives where I can use analytics, process automation, compliance expertise, and cross-functional leadership to improve delivery, visibility, and measurable outcomes.

At the Georgia Army National Guard, I oversee operations for 615 concurrent federal programs and annual budgets exceeding $50M, strengthening financial controls, contract oversight, logistics coordination, and audit readiness.

I've reduced administrative cycle times by 30% and manual reporting time by 40% by building standardized processes, digital reporting systems, dashboards, KPI trackers, and automation solutions. I partner across finance, logistics, compliance, security, audit, and executive leadership to turn operational data into clear priorities and on-time delivery.

Across Cherokee Nation Businesses, Cherokee Nation Mission Solutions, and Decypher, I've led statewide health and behavioral-health operations, developed SOPs, managed distributed teams, improved performance tracking, and maintained regulatory compliance.

Experience

Work history, roles, and key accomplishments

Program & Operations Manager

Georgia Army National Guard

Jun 2019 - Sep 2025 (6 years 3 months)

Oversaw program operations across a portfolio of 615 concurrent federal programs, providing contract oversight, logistics coordination, and performance management. Administered budgets exceeding $50M annually and implemented standardized processes that reduced administrative cycle times by 30%.

Program Management Operations Management Budget Administration Performance Management Process Improvement Dashboard Design KPI Tracking Excel Data Analytics Compliance Risk Management Staff Management QMS ISO 9001 ISO 27001 CMMI

Operations & Program Administrator

Cherokee Nation Businesses

Jul 2017 - Jun 2019 (1 year 11 months)

Oversaw daily operations for multiple programs, managing project timelines, deliverables, and vendor partnerships. Developed SOPs and reporting templates that improved task completion rates and performance tracking accuracy by 25%.

Operations Management Program Management Vendor Management SOP Development Reporting Budget Management Procurement Automation Tools Digital Reporting Business Analysis Project Management RFP Management Operational Excellence

Program Manager Behavioral Health Operations

Cherokee Nation Mission Solutions

Aug 2016 - Jul 2017 (11 months)

Managed statewide behavioral health program operations across 12 clinical sites, ensuring operational consistency, service quality, and regulatory compliance. Implemented digital tracking systems that reduced manual reporting time by 40%.

Program Management Behavioral Health Operations Management Supervision SOP Development Compliance Data Analysis Business Development Regulatory Compliance

Program Coordinator

Decypher

Mar 2012 - Aug 2016 (4 years 5 months)

Coordinated operational activities for statewide health and compliance programs, supporting a state-level health operations office in achieving a 90% organizational readiness benchmark. Managed scheduling, logistics, and reporting for multiple concurrent health programs.

Program Coordination Operations Scheduling Logistics Reporting Tracking Tools Budget Management Workflow Optimization