Jessica Hendon

As a seasoned business manager with nearly two decades of customer service leadership experience across diverse industries, I have developed a strong proficiency in team leadership, strategic planning, and enhancing customer satisfaction. Currently pursuing an MBA with an expected conferral date of September 2025, I am committed to continuous learning and thriving in diverse team collaboration.

Throughout my career, I have demonstrated exceptional leadership skills, achieving a 35% increase in in-store profit revenue as a Retail Supervisor at Walgreens. I have also successfully managed client relationships and provided exceptional customer service as a Remote Retail Project/Task Management professional.

I hold a Bachelor's degree in Psychology with a minor in Business from Southern New Hampshire University, where I graduated Magna Cum Laude with Latin Honors. I am now pursuing my MBA in Business Management, expected to be conferred in September 2025.