Kiana Randolph

I am a results-driven professional with over eight years of experience in customer service, office management, and team leadership, consistently maintaining efficiency in fast-paced environments. I have overseen daily operations, payroll, scheduling, staff recruitment and training, transportation logistics, and compliance tasks while serving as a reliable liaison between staff, clients, and vendors.

I bring strong administrative skills, conflict-resolution ability, and a customer-first mindset demonstrated in remote customer-service roles handling high call volumes, billing, technical support, and upselling. I seek to apply my leadership, organization, and client-relations strengths to contribute measurable improvements to an office or customer-focused team.