Looking for a job

Jessica Ebelebe

@jessicaebelebe

I keep founders and distributed teams organized through executive support, virtual operations, and responsive customer coordination.

Nigeria

Message

What I'm looking for

I'm looking for remote opportunities where I can support founders or distributed teams through executive coordination, virtual operations, customer communication, and reliable workflow management.

I've supported founders, business owners, and distributed teams at Monfab Consult and Datamatics World Communication, keeping calendars, workflows, documentation, customer communication, and CRM records on track. At Datamatics, I manage 20+ daily customer inquiries with a sub-five-minute first-response rate.

I've increased monthly upsell revenue by 20%, synchronized 300+ SKUs across a website and CRM, and reduced monthly inventory waste by 20%. I bring TechCrush-certified virtual assistance training and practical experience with Google Workspace, Microsoft Office, HubSpot, Zoho, and remote coordination tools.

Experience

Work history, roles, and key accomplishments

Current

Customer Sales Representative & Virtual Support Coordinator

Current

Datamatics World Communication

Feb 2026 - Present (8 months)

Drive customer support, sales, CRM, and virtual operations across multiple channels. Generated a 20% increase in monthly upsell revenue and managed 20+ daily customer inquiries with a sub-5-minute response rate.

Customer Support Sales CRM HubSpot Virtual Operations Communication Skills Data Accuracy

Executive Assistant & Virtual Coordinator

Monfab Consult

May 2023 - Sep 2024 (1 year 4 months)

Served as direct Executive Assistant to the Founder & Owner, coordinating schedules, workflows, documentation, and communication across remote and in-office teams. Reorganized digital records and documentation systems to improve file accessibility.

Calendar Management Google Workspace Email Coordination Documentation Virtual Workflows Task Tracking

Client Relations & Operations Coordinator

Nuba Lounge

May 2021 - Nov 2022 (1 year 6 months)

Managed client relationships and daily operations with a focus on customer retention and service recovery. Generated and analyzed inventory and operational reports to improve stock accuracy.

Client Relations Customer Retention Service Recovery Inventory Management Reporting Operations Coordination

Production & Quality Control Supervisor

FabJuiceBar

Oct 2020 - Jan 2021 (3 months)

Oversaw day-to-day production and quality control activities while supporting customer service and team coordination. Managed inventory records and documented production data to support decision-making.

Production Oversight Quality Control Inventory Management Documentation Customer Service Team Coordination

Education

Degrees, certifications, and relevant coursework

IZON Solution

Remote Customer Operations Training, Remote Customer Operations

2026 - 2026

Completed remote customer operations training in June 2026, covering remote workflow management, data-handling protocols, and virtual team communication.