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Jessica Dick

@jessicadick

I help customers navigate insurance, loan, and account needs in high-volume regulated environments.

United States
Message

What I'm looking for

I'm looking for a customer-facing role where I can explain complex insurance, benefits, or account information clearly, resolve issues accurately, protect sensitive information, and contribute to a collaborative, compliance-focused team.

I've supported customers at GEICO, Wipro Limited, Progressive Insurance, and Campers Inn RV Insurance Agency, helping them understand policies, coverage, payments, and account options in high-volume regulated environments.

Most recently, I quoted, bound, and serviced RV, boat, motorcycle, golf cart, jet ski, and automobile policies across 46 states. I also handled renewals, cancellations, billing inquiries, coverage explanations, claims support, and compliance documentation.

I bring more than 10 years of customer service experience, with a focus on clear communication, accurate records, sensitive information handling, conflict resolution, and positive customer relationships.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AS

Armwood High School

High School Diploma, General Studies

Earned a High School Diploma from Armwood High School in Seffner, Florida.

Tech stack

Software and tools used professionally

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