Jessica Daniel

I am an organized and proactive Administrative Assistant with a strong background in customer service, office coordination, and team support. I bring demonstrated success improving customer satisfaction and streamlining internal communications.

In my current roles I source and onboard clients for payroll lending, promote products through direct marketing and LinkedIn outreach, and collaborate with HR/Admin teams to ensure smooth disbursements and compliance. I also manage day-to-day reporting and prospecting strategies to meet targets.

As a manager and customer service representative at a retail fashion business, I improved sales by 40% and increased customer satisfaction by 80% through strategic team coordination, inventory oversight, and enhanced service procedures. I handled high-volume client interactions while ensuring timely issue resolution.

I hold a B.Sc. in Food Science and Technology and certifications in leadership and business analytics. I am detail-oriented, adaptable, and eager to contribute to teams that value efficient processes and strong client relationships.