Open to opportunities

Apollo User

@apollouser1

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Administrative professional with 3+ years' experience in customer service and office support.

Nigeria

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What I'm looking for

I am looking for an administrative or customer-facing role where I can apply my organizational, data-entry and POS experience, grow professionally, and contribute within a collaborative team.

I am an administrative professional with over three years of hands-on experience in customer service, retail operations, and office support. I combine strong communication skills with a growth mindset to deliver high-quality support to organizations and customers.

In retail and financial services, I managed POS operations, mobile money transfers, inventory, and cash reconciliation while supervising staff and improving guest satisfaction. During my NYSC placement, I handled voucher processing, file recording, and cross-team assistance to maintain smooth office workflows.

As a sales representative, I identified customer needs, coordinated sales events, reconciled expenses, and followed up to ensure satisfaction and accurate financial records. I hold a BSc in Economics and completed training as an ALX Virtual Assistant.

I seek opportunities where I can apply strong organizational skills, data-entry accuracy, and customer-focused service to contribute reliably and grow professionally within a collaborative team.

Experience

Work history, roles, and key accomplishments

Administrative Professional

Patmore Global Resources

Jan 2024 - Jan 2025 (1 year)

Managed retail and POS operations including mobile money transfers, deposits and withdrawals; supervised daily staff coordination and customer service, and implemented service improvements that increased guest satisfaction.

Inventory Management Customer Service Vendor Relations Staff Supervision Microsoft Office Google Workspace

Office Assistant

Public Complaints Commission

Jan 2023 - Jan 2024 (1 year)

Received and recorded payment and retirement vouchers, computed and filed records for reference and security, and assisted staff to streamline office operations during NYSC service.

Data Entry Payment Processing Office Administration Customer Service Microsoft Office Google Workspace

Sales Representative

Esther Confectioneries

Jan 2018 - Jan 2022 (4 years)

Identified customer needs, coordinated sales shows to expand reach, conducted post-sale follow-ups to ensure satisfaction, and tracked expenses with account reconciliation to maintain accurate financial records.

Sales Customer Service Event Coordination Account Reconciliation Data Entry Communication

Education

Degrees, certifications, and relevant coursework

National Youth Service Corps

NYSC Certificate, Service/Administrative

2023 - 2024

Completed the one-year NYSC program and served as an Office Assistant at the Public Complaints Commission in Abuja during service year 2023–2024.

Air Force Institute of Technology

Bachelor of Science, Economics

Grade: Second Class (Lower Division)

Bachelor of Science in Economics awarded in 2023 with a Second Class (Lower Division); final project on the impact of human resource development on the manufacturing industry.