Open to opportunities

SUNDAY OGUNDELE

@sundayogundele

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Customer-focused administrative professional skilled in customer relations and operations.

Nigeria

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What I'm looking for

I seek a role where I can apply customer-relations and administrative expertise, contribute to operational efficiency, and grow through community-focused and tech-enabled initiatives.

I am an energetic self-starter with hands-on experience in customer relations, administrative support, and marketing operations. I have a proven track record troubleshooting customer transactions, coordinating partners, and supporting sales campaigns to drive business outcomes.

My background includes roles as an administrative virtual assistant, extension officer, and administrative and store officer, where I managed operations, trained stakeholders, gathered and reported data, and ensured service continuity. I completed an HND in Quantity Surveying and bring strong organizational and analytical skills to every role.

I thrive in roles that require clear communication, problem solving, and community engagement, and I consistently deliver service improvements and reliable operational support.

Experience

Work history, roles, and key accomplishments

Current

Administrative Virtual Assistant

Current

Kwiktopup Nigeria

May 2022 - Present (3 years 5 months)

Provided customer support and resolved transaction and account issues while planning and executing sales campaigns, generating performance reports, and coordinating with partners to ensure smooth operations.

Customer Support Campaigns Data Analysis Reporting Coordination Troubleshooting Google Workspace Microsoft Office

Extension Officer

Federal Ministry of Agriculture

Aug 2020 - Aug 2022 (2 years)

Trained farmers on modern agricultural practices, provided technical advice on pest control and soil management, and collected productivity data to inform policy and program development.

Farmer Training Agronomy Soil Fertility Data Collection Report Writing Community Engagement

Administrative and Store Officer

Joza Global Logistics

Jan 2015 - Dec 2017 (2 years 11 months)

Managed office administration, inventory of supplies and spare parts, coordinated vehicle maintenance and deliveries, and enforced safety compliance to ensure operational continuity.

Office Administration Inventory Management Safety Compliance Scheduling Microsoft Office

Education

Degrees, certifications, and relevant coursework

The Federal Polytechnic, Ede

Higher National Diploma, Quantity Surveying

2020 - 2024

Completed a Higher National Diploma in Quantity Surveying with coursework and practical training focused on measurement, cost estimating, and construction procurement.